At Bright Health we’re trying to make healthcare simple, personal and more affordable. To do that, we need an amazing user experience in the products used by consumers, providers, and Bright employees! We have ambitious plans that will require a hands-on leader who can help drive progress while building a high-performing team. In addition to the users of our products (both internal and external), you’ll collaborate closely with Product and Engineering, to discover, define, and build the future of Bright Health.
- Execute user experience, interaction, and visual design as a part of a multi-disciplinary team
- Recruit, hire, and train new team members
- Monitor and guide team efforts, providing coaching and development to team members
- Collaborate directly with product managers and engineers to define and implement solutions
- Lead usability through standard methods and tools (e.g., analytics, testing, surveys, focus groups)
- Iterate designs, adjusting to technical requirements, and incorporate usability improvements into design
- Present and defend designs and key milestone deliverables to peers and team leaders
EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE
- MA or MS, BA or BS in User Experience, Interaction Design, HCI, Library Sciences or similar, or hold a degree in a different field but have acquired impressive experience that provides similar value
- Eight (8) years of applying User Experience Design principles to technology products and services
- Three (3) years of experience hiring, coordinating, and leading other designers
- Deep knowledge of UX practices within Agile software development process
- Excel at all user experience design, especially mobile and responsive web app design
- Experience utilizing and growing design systems across platforms
- Deep knowledge of mobile design principles, iOS, Android, and Hybrid approaches
- Ability to collaborate with user research for prototypes and testing
- Experience with healthcare and related products is preferred
- Experience with interactive UX Prototyping
- Experience with CRM, especially Microsoft Dynamics is desirable
- Experience with JIRA, Confluence and Aha! a plus
- Proven process of using data to inform your designs and design decisions
- Ability to define a project path forward, manage trade-offs, and effectively gather feedback
- Capable of inspiring, leading, and encouraging others
- Strong capabilities with visual UI design
- Familiarity with psychology design principles and/or behavioral design
- Ability to communicate quickly and effectively and proactively loop in the necessary stakeholders
- Strong understanding of typical software development processes; working knowledge of agile software development methodology
- Understanding of the conceptual, strategic and technical aspects of an issue. Capable of grasping these concepts quickly and translating the impacts to the user
- Must be self-motivated, proactive and able to work well under pressure
- Outstanding verbal and written communication skills
- Capable of managing ambiguity, change, and uncertainty
- Ability to make good and timely decisions with the available information, in the constant pursuit of progress
- Exhibit flexibility and willingness to jump into any aspect of work to help the team
At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.
We’re Making Healthcare Right. Together.
We’ve won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we’re a group of people who are really dedicated to our mission in healthcare. Come join our growing team!
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.